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Superstar Communicator podcast

Jun 17, 2021

As business owners and developers, we need feedback from potential clients and stakeholders, to ensure what we offer will be of value. But are we asking the right questions to get the most invaluable feedback? Or are those we ask embarrassed to say what they really feel?

This is the principle of Rob Fitzpatrick's book


Mar 25, 2016

Speaking is a skill: just like writing, driving, negotiating, accounting etc. Yet there are many people that don't accept criticism about their speaking mannerisms and abilities. Of course we DO KNOW there are a minority of people who are nasty on the internet (trolls). However, saying "This is my brand; my style" isn't...


Aug 7, 2015

When we hear the word 'feedback' we often think it is a negative comment that is being given to us. A recent discussion on Facebook concluded that on many occasions we should think of the motivation of the person feeding back to see if we should ignore the comment!

Yet feedback CAN be a positive opportunity to address a...