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Superstar Communicator podcast

Aug 14, 2015

When you listen to this podcast, I will be on holiday, surfing. Yet I have ensured that my business is still 'open' within certain hours so clients and enquiries are able to communicate with me.

The reason why I'm discussing this is because I have had to engage with a couple of other companies that have...

Aug 7, 2015

When we hear the word 'feedback' we often think it is a negative comment that is being given to us. A recent discussion on Facebook concluded that on many occasions we should think of the motivation of the person feeding back to see if we should ignore the comment!

Yet feedback CAN be a positive opportunity to address a...